AI in the Czech Public Administration, Selected Topics

Abstract

The implementation of artificial intelligence (AI) is undoubtedly a growing trend in the public sector. This is because the public sector has access to a vast amount of data. For this reason alone, the potential for using AI is significantly higher here than in the private sector. It is fair to say that artificial intelligence ‘feeds’ on data, and its task is to process it at a speed beyond human capability. It is therefore clear that its development in this area is inevitable. Issues related to cost-effectiveness, efficiency and effectiveness mean that technological innovations driven by artificial intelligence systems are appearing with increasing frequency in public administration. Incidentally, it is precisely this kind of administration – that is, a modern administration – that contemporary society expects. There is no doubt that artificial intelligence algorithms can be successfully used to automate routine administrative processes. This article aims to provide the reader with an overview of the state of advancement of the Czech public administration in the use of groundbreaking technologies.

The introduction of generative artificial intelligence into the Czech public administration is intended to help streamline decision-making, optimise internal processes, improve accessibility and simplify bureaucratic procedures. In this regard, the Czech Republic is focusing on the development of e-government services, such as the eDoklady system – digital documents on a mobile phone. Four public sectors in particular appear to be ideal candidates for experimenting with artificial intelligence: the judiciary, healthcare, education, and infrastructure and municipal services.

Development in this area must take security issues into account, particularly data security. For this reason, in July 2025, following warnings from the National Cyber and Information Security Agency (NUKIB), the Czech government banned the use of services provided by the Chinese company DeepSeek AI in public administration, citing data security risks as well as concerns over potential surveillance by Beijing. Czech experts have highlighted the risk of unauthorised access to user data, as DeepSeek – which offers a large AI-based language model – is obliged, under Chinese law, to cooperate with the authorities there.